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Contact Us

Last updated: November 12, 2025

Whether you're choosing between two designs or wondering where your parcel has got to, we'd love to help.

Help us help you faster

A few details in your first email save a lot of back-and-forth:

• Your order number (it's in your confirmation email and starts with #).
• The name and email used at checkout, if different from the address you're writing from.
• The design name, if your question is about a particular set.
• A photo, if something arrived damaged, marked or not as expected.

Quick answers

• Where's my order? Your shipping email has a tracking link. Orders are prepared in 1-3 business days, then take 5-9 business days in the U.S. or 10-20 internationally. See our Shipping Policy.
• Need to change an address? Email us straight away; if the order hasn't shipped, we'll update it.
• Want to return a set? Email us first, then follow our Return & Refund Policy. You have 30 days from delivery.
• Size, fabric or washing? Everything is on our Size & Care page.
• Anything else? Browse the FAQ, or just drop us a line.

Postal address

Please don't send returns without emailing us first. Our registered address is:

TOPRICH LOGISTICS LIMITED
FLAT/RM 3002 30/F
ENTERPRISE SQUARE THREE
NO 39 WANG CHIU ROAD
KOWLOON BAY KL